Delivery times (please note there still might be some delays due to the COVID19 context)
EU: 5-12 business days
USA Standard (USPS): 14 - 18 business days*
USA - EMS: 7-14 business days
Rest of the World: 12-18 business days
*Special note for US customers:
Shipping options for US include Standard Premium Package, EMS Package.
We will re-offer shipping with USPS, however, we strongly recommend EMS.
Delivery times do not include customs processing time.
For orders within EU, 25% VAT is added to the price of the order.
Shipping prices for EU include VAT.
If you have any questions, don't hesitate to contact us at firstname.lastname@example.org
Our priority is to have your new case in your hands as fast as possible.
Considering the current situation and still some disruptions due to COVID19, delays are possible. We have experienced very few delays; however, they still might happen.
If your package is delayed, please contact your local postal service provider or contact us at email@example.com and, if necessary, we can raise a claim with the carrier. (Please note that the inquiry time for the claim with the sending carrier is 60 days).
We ship orders quickly; however, we are not responsible for shipping delays once the package is dropped off with the carrier.
Thank you for your support and understanding!